FAQ (frequent asked questions and answers)
Q1: How do we order with BALI BECIK?
Please contact us for detailed order information.
Q2: How can we ship the merchandise?
You can ship your merchandise either by Air or by Sea. We are happy to help you inquiring shipping quotations.
Q3: How can we pay for the merchandise?
50% Deposit payment is required by time of ordering with us. The Balance 50% has to be settled after your merchandise is consigned by us to your shipping company or handling agent. We currently accept payments by bank transfer and by Western Union.
Q4: How to calculate shipping costs?
We won't know the exact shipping cost until we pack up the shipment. But we provide you with an estimation of shipping costs before we process the order. You have the choice between various local shipping companies.
Q5: Do you accept Letter of Credit?
No, we do not at present.
Q6: Do you handle custom orders?
Yes we do. We are happy to serve you in this way.
Q7: Is it possible, that you act as our Buying agent?
Yes it is. Please forward us your queries in this matter.
Q8: Do you offer a catalog?
Yes, we do. To remain paper free in that matter, we offer you the actual version on CD, DVD or USB flash drive. This keeps the overhead costs low and we are so able to offer you better prices. To request a catalog, just drop us an e-mail with your contact details,address and company info. For qualified buyers the catalogue is free of charge for others we only charge for mailing.
Q9: Do you operate a showroom?
Yes, we do operate a showroom with a furniture and interior craft selection here in Bali. Please make an appointment to visit.
If you have any further questions, please don't hesitate to contact us.
We appreciate your feedback.
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